Take this Quiz: GED and HiSET language arts — informational and workplace texts | Zestly

Question 1

Read this memo from a manager: 'To all staff: We are implementing a new policy regarding break times. Starting Monday, all employees must clock out for their thirty-minute lunch break. This ensures accurate payroll records and compliance with state labor laws. Please see the office manager if you have questions about your specific shift schedule.' What is the central idea of this passage?

Accepted Answer

The company is introducing a mandatory clock-out procedure for lunch breaks.

Answer

The office manager is changing the shift schedules for all employees.

Answer

State labor laws require all employees to work exactly eight hours a day.

Answer

Employees must now take their lunch breaks at the same time every day.

Question 2

Read this excerpt from a city public-health notice: 'The recent heatwave has placed a strain on our local power grid. Residents are strongly encouraged to set their air conditioning units to seventy-eight degrees or higher during peak hours of two p.m. to seven p.m. While this may be uncomfortable, it is the most effective way to prevent rolling blackouts across the city.' Which sentence best summarizes the passage?

Accepted Answer

To avoid power outages, residents should limit air conditioning use during peak heat hours.

Answer

The city is experiencing a record-breaking heatwave that requires new power plants.

Answer

Residents should avoid using air conditioning entirely to save money on electricity.

Answer

The power grid is failing because too many people are moving to the city.

Question 3

Read this job posting: 'We are seeking a reliable warehouse associate to join our logistics team. Candidates must be able to lift fifty pounds consistently and operate a pallet jack. We offer a starting wage of eighteen dollars per hour plus full medical benefits after ninety days. Experience is preferred but not required.' Which detail supports the claim that the position is suitable for someone without prior experience?

Accepted Answer

The posting states that experience is preferred but not required.

Answer

The job offers full medical benefits after ninety days of employment.

Answer

The candidate must be able to lift fifty pounds consistently.

Answer

The starting wage is eighteen dollars per hour.

Question 4

Read this letter from a utility company: 'Dear Customer, your recent payment of fifty dollars was received on the fifteenth. However, your account balance remains past due by twenty dollars. We value your business and want to help you avoid a service interruption. Please remit the remaining balance by the end of the week.' What is the author's primary purpose?

Answer

To inform the customer that their payment was lost in the mail.

Answer

To notify the customer of an outstanding balance and request payment.

Answer

To explain why the company is raising its monthly service rates.

Answer

To thank the customer for their long-term loyalty to the utility provider.

Question 5

Read this benefits explanation: 'Our company provides a comprehensive dental plan. Employees may visit any licensed dentist in the state. The plan covers eighty percent of preventative care and fifty percent of major procedures. We believe that regular checkups are the best way to maintain long-term health.' Which sentence is a statement of opinion?

Answer

Our company provides a comprehensive dental plan.

Answer

Employees may visit any licensed dentist in the state.

Answer

The plan covers eighty percent of preventative care and fifty percent of major procedures.

Answer

We believe that regular checkups are the best way to maintain long-term health.

Question 6

Read this instruction manual excerpt: 'Before beginning the assembly of your new desk, ensure that all hardware components are accounted for. Cross-reference the included parts list with the items in the box. If any items are missing, contact our customer support line immediately.' In this passage, what does the word 'accounted' mean?

Answer

Paid for in full.

Answer

Stored in a secure location.

Answer

Verified as present.

Answer

Organized by size and weight.