Everyday life: health, schools, housing and consumer rights

Sixteen practice questions on the services people use in everyday life in the UK — the practical side of the Life in the UK syllabus, and the part that matters most in the first months after arriving.

Health comes first. Everyday NHS care starts with registering at a GP surgery, which in England is free and needs no proof of address or immigration status. The set then separates the three numbers people mix up: 999 (or 112) for emergencies, NHS 111 for urgent problems that are not life-threatening, and 101 for the police when it is not an emergency. It also covers the difference in prescription charges between England and the other three nations, and the deadline for registering a birth.

Education is next: state schools are free and places are applied for through the local council; in England young people must stay in education or training until 18, although they may leave school at 16; and parents may educate their children at home, but must make sure they are educated.

Housing covers what a private landlord in England or Wales must do with a tenant's deposit, the right to rent check landlords in England must carry out, and how people apply for council or other social housing. The rules on private tenancies in England changed on 1 May 2026, so the questions stick to points that did not change. The last group is about spending money: the 30-day right to reject faulty goods under the Consumer Rights Act 2015, what the law says goods must be, and where to get free independent advice.

Where the rules differ between England, Scotland, Wales and Northern Ireland, each question says which part of the UK it is about. The formats match the real test — single answer, choose two, and "which statement is true?" — and every explanation says why the other options are wrong. This is quiz practice only; the test itself is 24 questions on a computer, with no feedback. Questions and explanations are Zestly's own, written from gov.uk, nhs.uk and legislation.gov.uk; nothing is reproduced from the handbook. Nothing here is legal or medical advice.

• Register with a GP and choose correctly between 999, NHS 111 and 101
• Describe how prescription charges differ across the UK and when a birth must be registered
• Explain how state school places are allocated and the education-or-training rule to 18 in England
• Describe deposit protection, right to rent checks and how to apply for social housing
• State your basic consumer rights and where to get free advice

Practice material written by Zestly from public information on gov.uk, nhs.uk and legislation.gov.uk (Open Government Licence v3.0). Nothing is reproduced from the handbook 'Life in the United Kingdom: A Guide for New Residents'.